1st and easiest page: Contact Us

Page 1: Contact Us

We are going to start by creating a “Contact Us” page. We’ll start with this one because it will be the easiest page to set up and it will help us warm up our website building muscles.

This is your first “to do”. It’s an important first step and it will only take a minute. So don’t put it off. Do not pass go. Do not collect $200.

If you are using a website builder or have an HTML editing software, then open up the “Contact Us” page you’ve just created. If not, open up a Word document and start typing.

You’re going to type in your contact information giving the visitor as many options as possible so they can reach you in the way that they are most comfortable with, whether that’s by email, phone fax or in person.

It may be useful to include other commonly requested information like hours and fees. The page can look something like this:

Contact Us page:

Joe Smith / Clinic name

1234 Street Address (near the corner of Main and John)

City, State, ZIP

Click here for a map – build your own, or link to a google or mapquest map

Phone: 123-456-7890

Toll free: 1-800-123-1234

Fax: 123-456-7890

Fees:

Office hours:

Cancellation policy: Privacy policy

Contact Us / Request An Appointment buttons

email@mywebsite.com

(As an alternative to an email address, you can place a form which your designer or sitebuilder can create for you)

Include your business name and mailing address. Many customers will choose you based on your location. If you have multiple locations, list them all. And if your street address is not widely known, then list the closest major intersection.

You’ll notice that I’ve suggested you include a link to a map. This is a nice feature to include for the convenience of your visitor. To get a map of your location go to http://maps.google.com. Enter your address into the search box and click Enter. Zoom in or out to get the view you want and then click the “Link to this page” link that you’ll see on the upper right hand side of the screen.

After clicking that link you’ll have two options:

1)    The website address (URL) to your map which you can hyperlink, or

2)     HTML code that you can simply cut and paste into your webpage. This will allow the actual map to display right on the page.

 

List your phone and fax numbers. Again, you want to give people lots of options in terms of how they can reach you. It’s very important to include an email address. People want to contact you right away and being able to simply click a link and type a quick question is the easiest way for them to do this.

As an alternative to an email address you can place a contact form on your page. By using a form, you can require certain fields be filled in to ensure that you get all the information you need from potential customers. When the visitor submits the form, you get a notification email with the information.

Setting up a form like this with an HTML editor can be a daunting task. It is a little complicated to do. If you are using a website builder, you can add a “Custom Feedback Form” page to set up a form like this relatively easily and you may want to use this as your “Contact Us” page.

You’ll notice too on this example that I’ve included fees and hours of operation. This is information that people are looking for and by having it on the “Contact Us” page, you’ll answer the question immediately and minimize unnecessary calls that take up your valuable time.

That’s all there is to it! Congratulations, you’ve done it! (You did do it, right?) It was painless, wasn’t it?

That’s one down, only 7 more pages to go! To view the Contact Us page of my clinical site www.wholisticpt.com go here

 

Scott

www.mfrsuccess.com

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